Privacy Policy

Last updated: March 31, 2026

1. Introduction

Welcome to Sell.pk (“we”, “our”, or “us”). We operate the website https://sell.pk and related mobile applications (collectively, the “Platform”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform.

By using Sell.pk you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

  • Account information: name, email address, phone number, and profile photo when you register.
  • Listing data: photos, descriptions, prices, and location you provide when posting ads.
  • Communications: messages exchanged between buyers and sellers on our Platform.
  • Usage data: pages viewed, search queries, clicks, and time spent on the Platform.
  • Device data: IP address, browser type, operating system, and device identifiers.
  • Location data: city or region you select, or approximate location if you grant permission.
  • Payment data: transaction amounts and wallet activity (we do not store full card details).
  • Social login data: if you sign in with Facebook or Google, we receive your name, email, and profile picture from those services.

3. How We Use Your Information

  • Create and manage your account.
  • Publish and display your listings.
  • Facilitate communication between buyers and sellers.
  • Process wallet top-ups and promotion payments.
  • Personalise search results and recommendations.
  • Send transactional and service-related notifications.
  • Detect and prevent fraud, spam, and abuse.
  • Comply with legal obligations.
  • Improve the Platform through analytics.

4. Sharing of Information

We do not sell your personal information. We may share it with:

  • Other users: your public listing details, display name, and city are visible to all users.
  • Service providers: third-party vendors who help us operate the Platform (hosting, analytics, payment processing, authentication).
  • Law enforcement: when required by applicable law or to protect the rights and safety of our users.
  • Business transfers: in the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

5. Third-Party Services

We use the following third-party services that have their own privacy policies:

  • Firebase Authentication (Google) — authentication and user management.
  • Google Login — optional social sign-in via Google's OAuth service.
  • Cloudflare — CDN, DNS, and DDoS protection.

We encourage you to review the privacy policies of these services.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us. We may retain certain information for legal, fraud-prevention, or backup purposes.

7. Data Deletion

You have the right to request deletion of your personal data. To do so:

  • Email us at privacy@sell.pk with subject “Data Deletion Request”.
  • Include your registered email address.
  • We will process your request within 30 days.

If you signed in with Facebook, you may also disconnect Sell.pk from your Facebook account via Facebook → Settings → Apps and Websites → Remove.

8. Cookies

We use cookies and similar tracking technologies to maintain sessions, remember preferences, and analyse Platform usage. You can control cookies through your browser settings; however, disabling cookies may affect Platform functionality.

9. Security

We implement industry-standard security measures including HTTPS encryption, hashed passwords, and access controls. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Children's Privacy

Sell.pk is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

11. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you.
  • Correct inaccurate data.
  • Request deletion of your data.
  • Object to or restrict certain processing.
  • Data portability.

To exercise these rights, contact us at privacy@sell.pk.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the “Last updated” date. Continued use of the Platform after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us: